Ratings & Reviews

Overall Rating

4(171 reviews)99.4% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Reva V. - |Recommended: YesMaintenance is awesome and ... — Maintenance is awesome and fixes things very quickly. I've never had to wait more than a day for them to come except during COVID time, which is understandable .
response from property -Reva, thank you for your lovely review and for your patience during these unprecedented times. We are so pleased to know our efficient maintenance team has impressed you! Thank you.
Review From Modern Messagesubmitted by Pavan C. - |Recommended: YesExperience with renew downe... — Experience with renew downers Grove has been great so far. Good community. Closer to interstate and other shopping centers. Good Cleanliness Maintanence of the community.
response from property -We appreciate your positive feedback, Pavan. Our team works hard to maintain our beautiful community, and it means so much that you've taken notice. We couldn't be happier to know you enjoy living here. Thank you for being our resident.
Review From Modern Messagesubmitted by Nisha S. - |Recommended: YesI love the Family atmospher... — I love the Family atmosphere, and the friendly staff. The cleanness and the club where we can sit and relax and have coffee. The area for Bar-B-Q, is very exciting and good for families to be out and enjoy a meal together
response from property -Nisha, we're proud to offer multiple amenities, such as the barbeque area, for our residents to enjoy with their family and friends. Thank you for taking the time to leave us a wonderful review and for letting us know how impressed you are with our great service and family-friendly atmosphere.
Review From Modern Messagesubmitted by Naga L. - |Recommended: YesDefinitely a wonderful and ... — Definitely a wonderful and safe apartments to stay with a good location closer to the Interstate and other grocery malls parks and restaurants. Very good experience over all and satisfied completely
response from property -Naga, we appreciate your review. It is great to hear that you are enjoying the location and having a wonderful experience. Please continue enjoying your time here.
Review From Modern Messagesubmitted by Noreen T. - |Recommended: YesGreat I am glad that this ... — Great I am glad that this community is keeping up with safety measures and social distancing. We are happy with our unit and have not had any recent maintenance issues.
response from property -Noreen, thank you for your review and a five-star rating. Our team is working hard to ensure that all necessary steps are being taken in light of everything going on in the world right now. Thank you for taking the time to notice. If there is anything you need as time continues, please let us know.
Review From Modern Messagesubmitted by Katherine L. - |Recommended: YesI really enjoy living here ... — I really enjoy living here The community and the team alike has stepped up to these uncertain times- it's easy to quarantine here Would recommend to all of my friends family looking for a place to live
response from property -What a compliment, Katherine! We're truly honored to hear how our team has provided such exceptional support during these uncertain times, and it warms our hearts to know our community has been a source of comfort. Thank you for the encouragement today.
Review From Modern Messagesubmitted by Yvonne C. - |Recommended: YesThank you For stepping up a... — Thank you For stepping up and helping to keep us safe. The housekeeping team is doing a great job of cleaning frequently and helping to keep everything a sanitized as much as possible
response from property -We are thrilled to receive such an excellent review about our hardworking team, Yvonne. The peace of mind and well-being of our residents is our top priority, and we appreciate your acknowledgment of our efforts on your behalf! Thank you for being a valued part of our community!
Review From Modern Messagesubmitted by Tyrone G. - |Recommended: YesMy short time at Renew has... — My short time at Renew has been amazing. Love the community, the front office and the maintenance team. Great experience. Their communication during this time has been honest and helpful.
response from property -We're pleased to hear this, Tyrone. Thank you for taking a moment to share how happy you've been by our team's service. If there's anything you ever need, please don't hesitate to let us know!
Review From Modern Messagesubmitted by Raabiah A. - |Recommended: YesMy experience as a resident... — My experience as a resident has been overall good Sometimes the hallways smell like garbage and the staff give misleading or wrong information and it has inconvenienced me several times
response from property -Raabiah, we are delighted to know that you've had a great experience! We are sorry to hear if you feel that our communication or our upkeep has missed the mark. We'd like to work toward better understanding your concerns promptly if you could reach out to us at renewdownersgrove@trinity-pm.com. We look forward to connecting with you.
Review From Modern Messagesubmitted by Narissa S. - |Recommended: YesThis is a great place to li... — This is a great place to live - and COVID-19 has really put us to the test The common areas continue to be well maintained and super clean. I'm also really grateful for the sidewalk paths - I've been going on lots of walks and runs to get some fresh air since the gym is closed. Lastly, staff has continued to be incredibly friendly and responsive.
response from property -Narissa, our team is taking extra care to maintain our community during this difficult time. Thank you for noticing and for sharing your positive feedback with us. Be well!
Review From Modern Messagesubmitted by Sydney M. - |Recommended: YesI absolutely love the renew... — I absolutely love the renew apartments Everything is kept clean and tidy inside and outside my building. Not to mention the pristine clubhouse, pool, and grills Shoutout to the staff keeping everything looking good 24 7
response from property -Sydney, it is outstanding to hear that you're finding our upkeep to be top-notch! We truly appreciate your compliments for our hard-working team and how clean they are keeping our community. Thank you, and we hope you continue to feel at home.
Review From Modern Messagesubmitted by Heste W. - |Recommended: YesI love the location. During... — I love the location. During this COVID-19 and those affected with losing their jobs, I feel the management company could have waived rent for those truly affected.
response from property -Heste, thank you for the five-star rating and the compliment for our excellent location! We hear your concerns about our rent policies during this trying situation. We would look forward to the opportunity to discuss your concerns further if you could kindly reach out to us at renewdownersgrove@trinity-pm.com. We appreciate your patience as we adapt to these rapidly changing times. Thank you again, and please do take care.
Review From Modern Messagesubmitted by Omar A. - |Recommended: YesAwesome people and great st... — Awesome people and great staff. Very clean amenities and always responsive via phone, email and in person. The gym and pool are also very nice.
response from property -Omar, we appreciate your five-star review! It's wonderful to hear that our team and amenities have impressed you. Thank you so much for the kind words.
Review From Modern Messagesubmitted by Nikolas C. - |Recommended: YesI’ve thoroughly enjoyed liv... — I’ve thoroughly enjoyed living at ReNew Downers Grove thus far. Since my move-in last September, I have been comfortable and pleased with the facilities and staff. I also enjoy my nice 7th floor balcony I plan on being here for the foreseeable future.
response from property -We're delighted to hear this, Nikolas. Thank you for taking the time to share your happiness with our staff and facilities!
Review From Modern Messagesubmitted by Carolina M. - |Recommended: YesIt’s a pleasure to live her... — It’s a pleasure to live here - great community and amenities. The staff make all the difference. They’re really made this place feel like home
response from property -Carolina, we are touched by your warm words about our community, and we're grateful for your presence here. Thank you for taking the time to review.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "ReNew Downers Grove", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "ReNew Downers Grove", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose