Ratings & Reviews

Overall Rating

5(226 reviews)99.6% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Nella G. - |Recommended: YesI have had a great experien... — I have had a great experience living here. The apartments are lovely. Work orders are completed so quickly, usually within a couple hours. The staff is always helpful and easy to get a hold of. Would definitely recommend it to anyone.
Review From Modern Messagesubmitted by Alvin C. - |Recommended: YesGreat management team. Upk... — Great management team. Upkeep is outstanding. Friendly atmosphere. Maitanence always does a great job and have always been prompt and professional.
Review From Modern Messagesubmitted by Lola G. - |Recommended: YesEveryone is so friendly, no... — Everyone is so friendly, no one walks past without saying hello. The hallways and elevators are clean and the staff is helpful. The unit layout is super functional. The location is great for work with easy access to the interstate. The only thing I would change is to have a unit that doesn't face the interstate for less roadway noise and more ceiling lighting in the unit. The bedrooms and living space don't have any lighting fuxtures.
response from property -What a wonderful acknowledgment of our community and team! We are delighted that you enjoy our prime location and the exceptional service of our team. Thank you for your support!
Review From Modern Messagesubmitted by Cassandra P. - |Recommended: YesI enjoy living here. The ap... — I enjoy living here. The apartment buildings are tidy. The courtyard is beautiful in the summer. The grounds are well maintained. And the smart locks are a cool feature
response from property -Cassandra, thank you so much for letting us know how satisfied you have been with our well-kept, attractive grounds and innovative features. We are always open to suggestions for how we may further enhance your living experience, so please feel free to contact our office with any additional feedback.
Review From Modern Messagesubmitted by Noel F. - |Recommended: YesIt’s awesome here, everyone... — It’s awesome here, everyone is so nice and friendly The staff are super helpful, the access to a peloton is amazing, it really is a great place to live
response from property -Noel, it is always a pleasure to hear how welcoming our community is. We could not be happier to know you are a proud resident. Please continue to enjoy the peloton!
Review From Modern Messagesubmitted by LaTrinna S. - |Recommended: Yes5 stars Holly and Stacy ... — 5 stars Holly and Stacy are amazing. I’ve been living at Renew for almost a year and no complaints. Clean elevators and hallways. My neighbors are amazing and everyone is friendly.
response from property -We appreciate the five stars, LaTrinna! We are happy that our pristine and friendly community has made your residency so pleasant, and we look forward to sharing your compliments with Holly and Stacy.
Review From Modern Messagesubmitted by James J. - |Recommended: YesThis was the smoothest easi... — This was the smoothest easiest move ever. They made the process seamless and very professional. Stacy has been involved in every step since we first looked at this location until we received our keys. Kudos to the entire team
response from property -Welcome to the community, James! We are pleased to hear that your experience has been a delight every step of the way. Stacy is truly a consummate professional, and we know she will appreciate your recognition. Please connect with us any time we may be of service.
Review From Modern Messagesubmitted by Marilee C. - |Recommended: YesLoving my new apartment so ... — Loving my new apartment so far I love how well kept and clean everything is Our kids are loving their new place as well They can’t wait until summer and for the pool to open
response from property -Marilee, thank you for your review and a five-star rating. It is heartening to learn that you and your kids are enjoying your time in our community. We look forward to seeing you at the pool this summer. Take care until then.
Review From Modern Messagesubmitted by Michelle H. - |Recommended: YesWe love our space and we lo... — We love our space and we love renew We will for sure be here longer than we expected We’ve had zero issues with noise and maintenance is great
response from property -Michelle, thank you for such an outstanding review! It made our day to know you do not plan on leaving our community any time soon. Our maintenance team will be happy to hear you appreciate them.
Review From Modern Messagesubmitted by Michael K. - |Recommended: YesMolly and Sally were very h... — Molly and Sally were very helpful and professional in getting me into my new home. I moved from out of state and they were able to assist me over the phone until I showed up.
response from property -Michael, we truly appreciate you taking the time to share your acknowledgment of our team. Molly and Sally are known to go above and beyond to ensure the comfort of our residents, and it's wonderful to know they helped make your out-of-state move seamless. Welcome!
Review From Modern Messagesubmitted by Lauren P. - |Recommended: YesMy experience here at Renew... — My experience here at Renew has been great. During the pandemic, they have been very accommodating and all public areas have been so clean. The staff is extremely friendly and helpful. The maintenance staff answers requests in the same day, and they always fix whatever we need fixed
response from property -Lauren, we are grateful for your encouraging feedback. Your acknowledgment of our efforts, especially during this unprecedented time, means so much. Thank you for letting us know we are doing a wonderful job.
Review From Modern Messagesubmitted by Nicole S. - |Recommended: YesThe community is awesome I... — The community is awesome I love my neighbors and love the staff of Renew. Everyone stops and says hi to each other, it feels really homey. We truly enjoy living here
response from property -Nicole, it means the world to us to know that you feel at home in our community. Thank you for the uplifting review. We hope you are happy here for a long time.
Review From Modern Messagesubmitted by Thomas B. - |Recommended: YesAmazing place and Stacey is... — Amazing place and Stacey is so nice and friendly. I highly recommend renting here. I can’t wait for the swimming pool to open and it will be fun to start grilling
response from property -Thomas, your glowing recommendation is very much appreciated! Thank you for letting us know what a fantastic job Stacey is doing. We are sure your favorable feedback will make her day.
Review From Modern Messagesubmitted by Victoria L. - |Recommended: YesEveryone seems very friendl... — Everyone seems very friendly in the community having just moved in. It is a quiet community My only concern is that I see a lot of people not wearing masks during the pandemic especially when there is signage all over the community to please do so. It would be more courteous if neighbors would keep in mind how getting on an elevator with others without a mask on can potentially affect others greatly. Being a nurse who works with covid day in day out and who’s had a family member die of covid has made it frustrating to see so many people around the community not wearing masks in elevators where it’s very easy to just wear one for at least a minute or two during a short elevator ride...
response from property -Welcome home, Victoria! We are so glad that you have been pleased with your experience for the most part. We are sorry, however, that some residents have not been adhering to our masking guidelines to the extent we all would like. Please email us at renewdownersgrove@trinity-pm.com, and we will work together to find an effective solution. Thank you!
Review From Modern Messagesubmitted by Natalie M. - |Recommended: YesOur view and apartment are ... — Our view and apartment are too notch. Everyone who visits sees our place loves it. Our balcony is a lot bigger than most of the other places we’ve seen as well which I LOVE.
response from property -Natalie, thank you for your review and a five-star rating. We love that you are enjoying your balcony. Please continue enjoying it!

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of ReNew Downers Grove, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by ReNew Downers Grove, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose