Ratings & Reviews

Overall Rating

4(98 reviews)98% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Maintenance takes a long ti...Review From Modern Messagesubmitted by Maria G. - |Recommended: YesMaintenance takes a long time to come and fix problems ie...broken washer . They came looked at it and said it was fix when nothing was done. They had to be called multiple times to look at it and finally they changed it
Everything went well excep...Review From Modern Messagesubmitted by Michael C. - |Recommended: YesEverything went well except for the whole web application process. For whatever reason the website was not at all user friendly. Also the extra charge for using a credit card is nonsense.
The new paint in the apartm...Review From Modern Messagesubmitted by Michelle O. - |Recommended: YesThe new paint in the apartment is too dark. Other than that, the office staff is great and very accommodating. The grounds are always clean and well kept
I love how quiet and friend...Review From Modern Messagesubmitted by Sarah L. - |Recommended: YesI love how quiet and friendly the community is Our neighbors are wonderful and respectful, and the location of the community is unbeatable
Our community is clean and ...Review From Modern Messagesubmitted by Yvonne C. - |Recommended: YesOur community is clean and quiet. The staff is nice and always helpful with my questions and requests. Close to everything from shopping to expressways. Perfect location.
ReNew Downers Grove is doin...Review From Modern Messagesubmitted by Vincent D. - |Recommended: YesReNew Downers Grove is doing a great job upgrading the property. From the new smartphone improvements, like door locks and thermostats, to the work being performed on the atrium area, to the new and expanded workout facilities...you really get your money's worth
I love living in this commu...Review From Modern Messagesubmitted by Lindsay P. - |Recommended: YesI love living in this community. It has been a really great experience. I love my apartment and the amenities. I am excited to have renewed my lease
The property is greatsubmitted by Adam B. - |Recommended: YesGreat community, great facilities.
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
Best apartment I have lived insubmitted by Alexander R. - |Recommended: YesBeautiful apartments, very convenient to the highway and Yorktown Mall Excess amount of parking available Newly remodeled clubhouse and shared spaces in the apartment buildings Couldn't be happier living here
response from property -Thank you for your review. We hope you continue to value our convenient location and nearby attractions.
Great place to live. Awesom...Review From Modern Messagesubmitted by Mohammed A. - |Recommended: YesGreat place to live. Awesome community and great location. The apartments and the surrounding area are super clean and have lots of great amenities.
The community is shaping up...Review From Modern Messagesubmitted by Carolina M. - |Recommended: YesThe community is shaping up nicely with all the upgrades that are being done. Can't wait for the dog run and to see all the new flowers and trees in bloom
New management have made gr...Review From Modern Messagesubmitted by Wayne L. - |Recommended: YesNew management have made great improvements to the community. The complex is very clean and quiet. Maintenance respond in a very timely manner to work orders submitted.
Still not impressed by new ...Review From Modern Messagesubmitted by Kristin K. - |Recommended: YesStill not impressed by new management company. Grounds are always dirty and I end up picking up trash. See randon people all the time, it's like your standards of renting qualifications have gone down.
This apartment complex has ...Review From Modern Messagesubmitted by Narissa S. - |Recommended: YesThis apartment complex has a lot of potential and some aspects, such as the clubhouse remodel and landscaping, have improved the overall aesthetic. However, staff are rude and unresponsive. They are too cheap to leave remote controls in the gym to change the channel on the tvs. When I ask someone in the office to change the channel for me, they always come up with some excuse as to why they can't right now. It's so rude and it makes me feel unwelcome. What's the point of redesigning that gym if we can't use it properly Not to mention, where are the sanitary wipes The machines are absolutely filthy and there is no way to clean them. It's just a matter of time before we have a staph outbreak in the facility.
Overall I enjoy living here...Review From Modern Messagesubmitted by Angelica K. - |Recommended: YesOverall I enjoy living here. I realize with new management change can come however it would be nice if they conducted a survey BEFORE implementing changes. Also, when communicating via email it would be helpful if whoever sent the message always indicated office hours and a phone number to reach them.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "ReNew Downers Grove", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "ReNew Downers Grove", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose