Ratings & Reviews

Overall Rating

4(123 reviews)99.2% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Very good management. Renov...Review From Modern Messagesubmitted by LaRon R. - |Recommended: YesVery good management. Renovations happening, good community of people, responsive maintenance and management. Clean. We’ve had a good experience.
response from property -Thank you for your feedback. We are happy to be of service.
The apartment itself is gre...Review From Modern Messagesubmitted by H A. - |Recommended: YesThe apartment itself is great. Spacious, great view, updated, and clean. The complex is always clean and the landscaping is always done. Some frustrating aspects are having to check three different locations for packages and maintenance taking forever on issues.
response from property -Thank you for your review. Please let us know if there is ever anything we may do to further assist you.
One of the best community i...Review From Modern Messagesubmitted by Shreeraj S. - |Recommended: YesOne of the best community in the area to live in. Great staff and great amenities. All maintenance requests are fulfilled on time. Peaceful community.
response from property -Thank you for your review. We are happy to provide an exceptional community experience.
I like some of the updates ...Review From Modern Messagesubmitted by Shabana K. - |Recommended: YesI like some of the updates but the office staff doesn't feel as warm an so helpful as the previous staff i was used to. Love that the clubhouse is open 24 hours now though Maybe provide some umbrellas for the grill area
response from property -Thank you for your review. We will use this feedback to help further enhance your experience with us.
Renew Downers is a first cl...Review From Modern Messagesubmitted by Steven H. - |Recommended: YesRenew Downers is a first class complex. The buildings are sound, units are in perfect shape and staff is helpful. I highly recommend it as a place to live.
response from property -Thank you for your review. We hope you continue to enjoy calling our community home.
We love it We’ve been her...Review From Modern Messagesubmitted by Kaila R. - |Recommended: YesWe love it We’ve been here a few months now and it has exceeded our expectations. The staff is very friendly and quick to help when we need it. Quiet community and great neighbors. I have two kids and I’ve never felt unsafe. The apartments used to be condominiums and were converted into apartments so they have features and details that most apartments wouldn’t normally have. Very clean and well kept in and out of the building. They were recently bought out by another management company so there are a lot of great updates and changes being made such as new pergolas on the property and bbq areas. We’ve enjoyed the view from the 6th floor looking out over the trees and neighborhood. Sunsets every night. Highly recommend living here
response from property -Thank you for sharing these comments. We are happy to provide an exceptional community experience.
The apartment is extremely ...Review From Modern Messagesubmitted by Tyler M. - |Recommended: YesThe apartment is extremely nice and they are doing a nice job of updating the complex. I have had issues with maintenance in their timelessness and saying they completed requests but they actually never did. All in all it is a very nice place to live.
response from property -Thank you for sharing these comments. We hope that we continue to meet your expectations.
I have only lived here a fe...Review From Modern Messagesubmitted by Robert C. - |Recommended: YesI have only lived here a few days and I can already tell that it will be a great place to live. I look forward to meeting new people and the commute to work is so great
response from property -Thank you for your feedback. We are happy to be of service.
My experience at renew has ...Review From Modern Messagesubmitted by Edie H. - |Recommended: YesMy experience at renew has been amazing. Great community, nice amenities, and spacious and quiet living areas. I love the apartment social events and everyone is super friendly here.
response from property -Thank you for sharing these comments. We are happy to be of service.
This place is beautiful My...Review From Modern Messagesubmitted by Molly D. - |Recommended: YesThis place is beautiful My roommate and I are very happy and pleased with the layout and look of our apartment. It is a nice centralized location and it’s great that it’s right off the interstate
response from property -Thank you for your review. We hope that we continue to meet your expectations.
ReNew has a great atmospher...Review From Modern Messagesubmitted by Emily O. - |Recommended: YesReNew has a great atmosphere and I love all of the dogs around the buildings. Holly is great and extremely prompt to answer tenant concerns as well.
response from property -Thank you for your review. We are here to provide an exceptional community experience.
Prompt completion of mainte...Review From Modern Messagesubmitted by Tomoe K. - |Recommended: YesPrompt completion of maintenance request and satisfied with the assistance by the staff members when I’m in need. I just moved in and already met such nice neighbors.
response from property -Thank you for your feedback. We are happy to be of service.
Love the location. Not thr...Review From Modern Messagesubmitted by Heste W. - |Recommended: YesLove the location. Not thrilled with the new decor- the white gave a crisp, clean feel. The gray paint is dark and dreary. The lobby looks like a bunch of uninviting, uncomfortable collaboration.
response from property -Thank you for your feedback. We are happy to be of service.
Maintenance takes a long ti...Review From Modern Messagesubmitted by Maria G. - |Recommended: YesMaintenance takes a long time to come and fix problems ie...broken washer . They came looked at it and said it was fix when nothing was done. They had to be called multiple times to look at it and finally they changed it
response from property -Thank you for bringing this matter to our attention. Please let us know if you experience any additional concerns and we will be happy to assist you.
Everything went well excep...Review From Modern Messagesubmitted by Michael C. - |Recommended: YesEverything went well except for the whole web application process. For whatever reason the website was not at all user friendly. Also the extra charge for using a credit card is nonsense.
response from property -Thank you for your review. We offer free ACH payments in our Resident Portal. Credit card fees are determined and assessed by the credit card companies and we do not receive any portion of these fees. Please let us know if we may be of further assistance.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "ReNew Downers Grove", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "ReNew Downers Grove", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose