Ratings & Reviews

Overall Rating

5(222 reviews)99.5% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Humera M. - |Recommended: YesThe apartment has an Amazin... — The apartment has an Amazing maintenance response time. Turnaround is really quick and impeccable service is provided. Thr luxer mailbox is pretty cool as well
response from property -Humera, it is nice to hear that our team has been prompt in responding to your needs. Thank you for your review.
Review From Modern Messagesubmitted by Alyssa S. - |Recommended: YesWe have loved our stay here... — We have loved our stay here. Maintenance is quick, the appliances work well and you really can't hear anyone in the building unless they are outside your door. The community spaces are clean and the staff is friendly.
response from property -Alyssa, we are always glad to hear from satisfied residents like you, who find our community a comfortable and attractive place to call home. Thank you for applauding our timely and thorough maintenance team and our quiet, lovely environment as well!
Review From Modern Messagesubmitted by Sheila H. - |Recommended: YesGreat location Relatively ... — Great location Relatively quite and kept up nicely. Management reacts to requests in a timely manner and staff very friendly. Safe environment
response from property -Sheila, we are delighted by your excellent rating and compliments about our friendly, responsive service. Your comfort and well-being are our priority, so your acknowledgment means the world to us! If there is anything we may do to enhance your experience, please speak to our office team.
Review From Modern Messagesubmitted by Krista H. - |Recommended: YesThe office staff has done a... — The office staff has done a fantastic job making transitions seamless through this pandemic. Holly and Stacy are always available and it has not hindered the excellent customer service
response from property -Krista, thank you for sharing your top-notch customer service experience with us! The happiness and well-being of our residents are our top priorities, and it feels good to know that we are succeeding. Have a great day.
Review From Modern Messagesubmitted by William R. - |Recommended: YesThe community is very welco... — The community is very welcoming and I enjoy the peacefulness. I also like the level of safety ensured by countless cameras that are on each building.
response from property -William, thank you for your review and complementary rating. There is nothing better than hearing our community is welcoming and peaceful. Please continue enjoying your time here.
Review From Modern Messagesubmitted by LaTrinna S. - |Recommended: YesMe and my Boyfriend moved f... — Me and my Boyfriend moved from Tinley Park, IL to Downers Grove and we haven’t looked back. The community is friendly and also pet friendly. The leasing office just had a doggy treat search in our community for our dogs. The apartments are beautiful and the view is amazing. The staff is there whenever you need them. I love it here.
response from property -LaTrinna, we are delighted to know that you and your boyfriend have been happy with your choice to join our community. Thank you for all your kind words. We hope you continue to enjoy the great views and outstanding amenities.
Review From Modern Messagesubmitted by Parth T. - |Recommended: YesLove living at Renew. The s... — Love living at Renew. The staff is super friendly and the buildings are always clean. The maintenance team is quick to respond to work orders
response from property -Parth, it sounds as though you are having a lovely experience in our community overall. Thank you for sharing your experience with us.
Review From Modern Messagesubmitted by Cheryl K. - |Recommended: YesNice place to live. Having ... — Nice place to live. Having the elevators and garbage chutes on every floor is what prompted me to move. Locations is great right off 88 and 355.
response from property -Cheryl, it sounds like our community offers you much convenience. Thank you so much for the positive review. Please let us know if there is anything we may ever assist you with.
Review From Modern Messagesubmitted by Destiny M. - |Recommended: YesSo many beautiful areas to ... — So many beautiful areas to spend your time at... Beautiful garden and great neighbors. Everyone here is always so friendly and kind. A place that really feels like home.
response from property -Destiny, we love hearing that our community is beautiful. Thank you for your review and a five-star rating.
Review From Modern Messagesubmitted by Nicole S. - |Recommended: YesThus far my experience has ... — Thus far my experience has been incredible. Though covid has made it hard to fully experience the amenities, the community its self is beautiful and the neighbors are all so sweet. I truly enjoy living here.
Review From Modern Messagesubmitted by Marc C. - |Recommended: YesMy experience living here h... — My experience living here has exceeding my expectations. Everyone living here Including the staff are friendly and Helpful. The amenities are as advertised and noise is pretty minimal which is great for remote working
Review From Modern Messagesubmitted by Michelle H. - |Recommended: YesWe really enjoy renew. We l... — We really enjoy renew. We love our space and the amount of natural sunlight we get We also are really happy that we have not had any issues with noise And the maintenance team is great
response from property -Michelle, thank you for making our day with your uplifting review! Ensuring your comfort is our main priority. We will work even harder to keep you satisfied.
Review From Modern Messagesubmitted by Matthew S. - |Recommended: YesWe love the layout of the b... — We love the layout of the buildings and especially the location within Downers Grove. Friendly neighbors, green courtyard, very lovely property.
response from property -Matthew, thank you for such an encouraging review! Providing a clean, fun community with great amenities is essential for ensuring you regularly experience the benefits of being a resident with us. We will continue striving to make our community great.
Review From Modern Messagesubmitted by Pavan C. - |Recommended: YesExperience has been great a... — Experience has been great at Renew Downers Grove. Good spaced apartments with smart amenities inside each unit. Maintenance was quick to respond.
response from property -We appreciate the favorable review, Pavan! We hope you continue to live in our community in happiness and harmony for many years to come.
Review From Modern Messagesubmitted by Jordan C. - |Recommended: YesMove in was fairly easy. On... — Move in was fairly easy. Only concerns that I really had was the fact that our internet wasn't ready to go like we were told it would be, our Dishwasher and sink were leaking. But other than that easy move in
response from property -Welcome to your new home, Jordan! We appreciate you selecting our community to call home. Our team makes a sincere effort to ensure our apartment homes are move-in ready, and we are sorry if we missed the mark. If there is anything we may assist you with as you continue to settle in, please do not hesitate to reach out to us.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of ReNew Downers Grove, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by ReNew Downers Grove, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose